Terms & Conditions – Niralii
Effective Date: 1st August 2025
Welcome to Niralii! These Terms & Conditions (“Terms”) govern your use of our online store and purchase of products from us. By accessing or placing an order on our store, you agree to be bound by these Terms.
1. About Us
Niralii is operated by Threadlane Retail Pvt. Ltd. Our store is hosted on Alippo, which provides the platform enabling us to sell products to you.
2. Products
We offer a range of clothing, juttis, jewellery, handbags, and sarees. While we strive to display accurate images and descriptions, product colours and details may vary due to monitor differences or material variations.
We reserve the right to modify or discontinue any product without prior notice.
3. Orders and Acceptance
By placing an order, you offer to purchase a product subject to these Terms. We reserve the right to accept or reject any order for reasons including product availability, errors in pricing, or suspected fraudulent activity.
4. Pricing and Payment
All prices are listed in [insert currency] and are subject to change without notice.
Payments are processed securely via third-party gateways such as PayU, PhonePe, and others. Payment information is encrypted and handled per PCI-DSS standards to protect your data.
5. Shipping and Delivery
We ship products to the addresses you provide at checkout. Delivery timelines may vary based on location and courier services.
We are not responsible for delays caused by courier partners or circumstances beyond our control.
6. Returns, Exchanges, and Refunds
Please review our separate Return Policy [link if available].
Returns or exchanges are accepted only in accordance with our stated policy. We reserve the right to refuse returns for products damaged due to misuse or normal wear and tear.
Refunds will be processed using the original payment method after we receive and inspect the returned product.
7. Intellectual Property
All content on this site, including images, text, logos, and product designs, is owned or licensed by Niralii and protected under copyright and trademark laws.
You may not copy, distribute, or commercially exploit any content without written permission.
8. User Conduct
You agree not to use the store for any unlawful purposes or violate these Terms.
9. Limitation of Liability
Niralii and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the store or purchase of products.
10. Indemnification
You agree to indemnify and hold Niralii harmless against any claims, losses, or damages arising from your violation of these Terms.
11. Governing Law and Jurisdiction
These Terms shall be governed by the laws of Delhi, India. Any disputes will be subject to the exclusive jurisdiction of courts in Delhi.
12. Changes to Terms
We reserve the right to modify these Terms at any time by posting updated versions on our site. Your continued use of the store after changes constitutes acceptance of the updated Terms.
13. Contact Us
For any questions about these Terms or your order, please contact us at:
📧 Email: threadlaneretail@gmail.com
📞 Phone: +91 9999334413
🏢 Address: Sarita Vihar, New Delhi 110076